Rodolfo Labarca
Computer Engineer - CyberSecurity and Cloud Consulting Sales
Santiago
Summary
I am a professional specialized in the development of technological infrastructures, with a solid track record in evaluating and implementing new technologies. My focus is on technological innovation and information security, always aligned with current trends and market needs. I have advanced proficiency in programming protocols, and my experience in research and development allows me to manage IT resources efficiently. My management is characterized by meticulous IT risk prevention and management, as well as the administration of networks and operational platforms. I have a proven history in implementing useful and sustainable technological solutions. I stand out as an excellent negotiator, with an innate ability for evaluating technological implementation and innovation, which allows me to develop solutions that not only solve complex problems but also generate long-term value.
Overview
20
20
years of professional experience
5
5
Certifications
3
3
Languages
Work History
Strategic Account Executive
Akamai Technologies
04.2025 - Current
- Consistent Overachievement: Achieved an average of 150% of annual quota over the last 5 years, consistently ranking as the top performer in my Geo (Spanish LatAm).
- Record Revenue Generation: Exceeded YoY billing targets, directly driving 35% growth in my region and significantly contributing to corporate goals.
- Strategic Deal Closure: Led the closure of key contracts with major accounts in the financial and retail sectors, including complex multicloud solution implementations with customized integrations.
- Efficient Sales Cycle: Reduced average sales cycle time by 25% through a consultative approach, deep technical knowledge, and effective management of high-value opportunities, increasing customer loyalty.
- Portfolio Expansion: Developed a solid base of new accounts, contributing over 50% of new logos to the region in the last five years and generating recurring business opportunities. Consistently increasing Cross-Selling and UpSelling.
- Commercial Reference: Mentored new members of the commercial team, sharing best practices that helped elevate the overall team performance and professionalize consultative sales management.
- Internal Recognitions: 5 consecutive years in Akamai's 100 Club and selected for Akamai's Next-Generation Leaders (NGL) program.
Senior Major Account Executive
Akamai Technologies
11.2019 - 03.2025
- Responsible for SOLA's growth and commercial management: Chile, Argentina, and Peru.
- Defining and developing the commercial portfolio of both existing and new clients.
- Some milestones developed: Management and loyalty of new channels, increasing by 400% the channels that manage Akamai sales.
- Revenue growth from $800K to $4.5M in 5 years.
- Customer loyalty increased with a NPS of 90% on my Geo
Country Manager
Exceda
09.2018 - 11.2019
- I became a partner of the company, assuming the role of Country Manager, and managing the entire Chile team.
- From there I supported the technical management for Argentina, Colombia, and Mexico.
- Debt $0.
- Sales Growth: Led a 40% annual increase in recurring revenue, expanding the client portfolio and optimizing commercial processes in IaaS, PaaS, and SaaS.
- Market Expansion: Established business presence in key sectors such as banking, retail, and healthcare, securing agreements with large corporations and increasing market share by 25% annually.
- Team Development: Formed and strengthened a multidisciplinary team in sales, presales, and technical support, improving productivity.
- Strategic Alliances: Developed collaborations with AWS, Microsoft Azure, and Google Cloud, expanding the solution portfolio and improving profit margins.
- Digital Transformation: Implemented CRM and BI tools, optimizing operational efficiency and commercial pipeline management for agile, data-driven decision-making.
- Customer Satisfaction: Raised NPS to over 80% through improved service, proactive support, and personalized account management strategies.
- Exceda was adquired by Akamai Technologies on 2019.
Technical Lead - Manager
Exceda
10.2012 - 08.2018
- Expert advice and design of customized cloud solutions.
- Leadership in cloud DataCenter management, defining complete architectures (RackSpace, Azure, AWS).
- Implementation of cloud services for optimization and performance improvement of websites.
- Deployment of web availability solutions, including content delivery networks (CDN, Akamai).
PMO - Consulting Engineer
Goal Systems America
03.2012 - 10.2012
- Leadership in Project Development, ensuring on-time delivery and compliance with quality standards.
- Expertise in Client Management, establishing strong relationships and effective communication to meet their needs.
- Success in Technical Implementations, optimizing processes and maximizing operational efficiency.
IT & Products Lead
GetNet Tecnologia
03.2009 - 02.2012
- Responsible for the design, leadership, and execution of innovative Products for customer satisfaction.
- Efficient coordination of technological integration Projects, ensuring optimal collaboration with Clients.
- Direction of multidisciplinary engineering teams in the development and launch of cutting-edge Products.
- Creation and design of customized Solutions that respond to the specific needs of Clients.
- Comprehensive management of key Projects, including Banking Correspondence (Santander-Santiago), Credit and Debit Card systems, and Electronic Recharge services.
- Expert in transactional solution engineering, with proficiency in standards and protocols such as electronic transfers and ISO 8853 standard.
IT Platform Lead
Medios Australes S.A
01.2007 - 03.2009
- Effective management of multidisciplinary teams for the administration and support of client services, including projects, hosting, and incident resolution.
- Guarantee of operational continuity and high service availability through the implementation of controlled environments and quality procedures.
- Prevention of technological obsolescence through rigorous quality controls and standardized procedures.
- Innovation and adoption of new technologies for the continuous improvement of the platform and services offered.
- Leadership in key projects for Canal 13, highlighting the development of innovative platforms, online broadcasting of the Viña Festival and other events, as well as the design and implementation of IT solutions tailored to specific needs.
CyberSecurity and Virus Engineer
Panda Security Chile
12.2004 - 12.2006
- Responsible for Integration and Advisory in Information Security.
- Expert in Network and IT Resource Protection.
Education
IT Engineer - Computer And Information Sciences
CIISA
Santiago, Chile 05.2001 -
Skills
- Sales Motions
- Product Management
- Customer Engagement
- CyberSecurity Advisory
- Cloud Advisory
- Content Delivery Network (CDN)
- Business Intelligence
- Project Management
- Team Leadership
- Fast Learning
- Proactivity
- PreSales
- Strategic negotiation
Certification
Akamai 2024 - Titans
Timeline
Strategic Account Executive
Akamai Technologies
04.2025 - Current
Akamai 2024 - Titans
12-2024
Akamai 2023 - 100 Club
12-2023
Akamai 2022 - 100 Club
12-2022
Akamai 2021 - 100 Club
12-2021
Akamai 2020 - 100 Club
12-2020
Senior Major Account Executive
Akamai Technologies
11.2019 - 03.2025
Country Manager
Exceda
09.2018 - 11.2019
Technical Lead - Manager
Exceda
10.2012 - 08.2018
PMO - Consulting Engineer
Goal Systems America
03.2012 - 10.2012
IT & Products Lead
GetNet Tecnologia
03.2009 - 02.2012
IT Platform Lead
Medios Australes S.A
01.2007 - 03.2009
CyberSecurity and Virus Engineer
Panda Security Chile
12.2004 - 12.2006
IT Engineer - Computer And Information Sciences
CIISA
05.2001 -
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