RODRIGO ALAMOS
Engineer Business Management
SANTIAGO
Summary
Dynamic leader with a proven track record at Diversur Fantasilandia Happyland and Sun International, with large experience in multi unit operations in, Hotels, Casinos, Restaurants and Amusement Parks, excelling in operations management and team leadership. Mastered budget control and strategic planning, boosting company revenue and fostering a culture of innovation. Skilled in relationship building, my approach increased client satisfaction and team performance, showcasing creativity and business acumen and constant R&D.
Overview
17
17
years of professional experience
Work History
Director of F&B Latam
Diversur Fantasilandia Happyland
08.2017 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Culinary R&D
- POS and new tech search to improve guest satisfaction.
Hospitality Director Latam
Sun International
03.2008 - 08.2017
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Negotiated favorable contracts with vendors for reduced costs and improved service quality.
- Cultivated high-performance executive team, selecting and mentoring candidates for key leadership roles.
- Trained and guided team members to maintain high productivity and performance metrics.
- Strengthened financial health with rigorous cost control measures and revenue enhancement strategies.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Culinary R&D
Education
BBA - Financial Management
Duoc Universidad Catolica
Santiago Chile 05.2001 -
Skills
Problem-solving
Operations management
Team management
Business development
Budget control
Relationship building
Strategic planning
Creativity and innovation
Industry knowledge
Business leadership
surfing
surfing and making surfboards since a very young age.
Timeline
Director of F&B Latam
Diversur Fantasilandia Happyland
08.2017 - Current
Hospitality Director Latam
Sun International
03.2008 - 08.2017
BBA - Financial Management
Duoc Universidad Catolica
05.2001 -
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