Salma Khan
Peterson,NJ
Summary
Experienced in retail sales, customer service, and visual merchandising from working at Aarong and Shwapno. I focus on providing a smooth and enjoyable shopping experience by understanding customer needs and offering the right solutions. Whether it’s guiding them to the perfect outfit, recommending beauty products, or assisting with design choices for clothing and home décor, I ensure they leave satisfied. Skilled in sales, teamwork, and problem-solving, I adapt quickly to fast-paced environments and work efficiently to keep the store organized and engaging.
Overview
2
2
years of professional experience
Work History
Retail Sales & Design Specialist
Aarong
02.2024 - 02.2025
- Provided exceptional customer service, assisting clients in selecting clothing, gifts, and makeup products tailored to their preferences
- Designed and curated visually appealing product displays to enhance customer engagement and increase sales.
- Monitored stock levels and restocked fast-moving items, ensuring that best-selling products, including popular makeup shades and fashion pieces, were always available.
- Maintained knowledge of Aarong’s handcrafted collections, ethical sourcing practices, and exclusive beauty product lines to suggest to customers and enhance brand loyalty.
Shwapno Sales Associate
Shwapno
01.2023 - 02.2024
- Helped an average of 50 customers per day by responding to inquiries and locating products
- Provided excellent customer service by assisting shoppers with product selection and inquiries
- Worked collaboratively with team members to meet daily sales goals and store objectives
- Provided product recommendations and upselling techniques to increase sales.
- Supported the front end by operating the register, processing transactions, and handling returns and exchanges when needed.
Education
Associate of Science - Computer And Information Sciences
Leading University
Sylhet, Bangladesh01-2023
Skills
- Exceptional customer service
- Teamwork and collaboration
- Adaptability & multitasking
- Problem-solving skills
- Time management
- Verbal/written communication
- Inventory management
Languages
Bengali
Bilingual or Proficient (C2)
Urdu
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Retail Sales & Design Specialist
Aarong
02.2024 - 02.2025
Shwapno Sales Associate
Shwapno
01.2023 - 02.2024
Associate of Science - Computer And Information Sciences
Leading University
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