Steven Lopez
Waterbury
Summary
Adaptable professional with extensive experience in customer service and safety compliance. Known for effective problem-solving and clear communication, contributing to a positive passenger experience while ensuring adherence to safety protocols.
Overview
7
7
years of professional experience
Work History
Bus Driver
All Star Transportation
01.2026 - Current
- Operated bus in compliance with safety regulations and traffic laws.
- Assisted passengers with entry and exit, ensuring a smooth boarding process.
- Maintained cleanliness and orderliness of the bus interior daily.
- Monitored fuel levels and reported maintenance needs to ensure operational readiness.
Front End Associate
Stop & Shop
08.2025 - 01.2026
- Assisted customers with inquiries and product locations to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and timely service.
- Maintained cleanliness and organization of sales floor to promote a welcoming environment.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
House Builder
Westchester Modular Homes
09.2024 - 07.2025
- Constructed modular home components according to blueprints and specifications.
- Operated hand and power tools to assemble building structures efficiently.
- Collaborated with team members to ensure timely project completion and quality standards.
- Conducted quality inspections on materials and finished products for compliance with safety regulations.
Tag File Clerk
Acme Markets, Inc
01.2023 - 08.2024
- Organized and maintained filing systems for efficient document retrieval.
- Processed incoming and outgoing mail, ensuring timely distribution to appropriate departments.
- Assisted in digitizing files, improving accessibility of important documents.
- Collaborated with team members to streamline document management processes.
Front Desk Receptionist
Gatz & Tattz
01.2021 - 03.2023
- Managed daily front desk operations, ensuring smooth guest check-in and check-out processes.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated appointment scheduling for clients, optimizing staff availability and service delivery.
- Maintained accurate records of transactions and client interactions using management software.
Front End Associate
Stop & Shop
08.2018 - 08.2020
- Supported promotional displays and signage to boost customer engagement and sales initiatives.
- Adapted to changing priorities in fast-paced environment while maintaining high service standards.
- Resolved customer complaints promptly, contributing to overall satisfaction and loyalty.
- Participated in training sessions, acquiring knowledge of products and store policies for improved performance.
Education
Diploma in Medical Billing And Coding - Medical Billing And Coding
YTI Porterchester
New York05-2026
High School Diploma -
Wilby High School
Waterbury07-2019
Skills
- Clean driving record
- Safety-focused
- Weather condition driving
- Pre-trip inspections
- Safety practices
- Problem-solving
- Disability awareness
- Passenger safety
- Local traffic regulations
- Passenger assistance
- Transporting students
- Adaptable to change
- Map reading
- Inclement weather driving
- Route planning
- Vehicle inspections
- Team collaboration
- CDL class A license
- Impeccable safety history
- Emergency procedures
- Passenger interaction
- Regulatory compliance
- Technology-based navigation
- Customer service
- Time management
- Attention to detail
- Logbook management
- Multitasking and organization
- Clear communication
- Patience under pressure
- Basic mechanical knowledge
- Conflict resolution
- First aid
- Wheelchair lift operation
- Physical stamina
- Local routes
- Traffic laws
- Safe driving techniques
- Dependability and punctuality
- Critical thinking
- Decision-making
- Bus cleaning
- Tires and brakes inspections
- Customer relations
- Strong working relationships
- Fire extinguisher use
- Accident avoidance
- Rule enforcement
Timeline
Bus Driver
All Star Transportation
01.2026 - Current
Front End Associate
Stop & Shop
08.2025 - 01.2026
House Builder
Westchester Modular Homes
09.2024 - 07.2025
Tag File Clerk
Acme Markets, Inc
01.2023 - 08.2024
Front Desk Receptionist
Gatz & Tattz
01.2021 - 03.2023
Front End Associate
Stop & Shop
08.2018 - 08.2020
Diploma in Medical Billing And Coding - Medical Billing And Coding
YTI Porterchester
High School Diploma -
Wilby High School