Valentina Paz Saldaña Martinez
Talagante
Summary
Tenacious manager with strategic approach to solving problems, bringing in customers and accomplishing profit targets.
Skilled in strategic planning, problem-solving, communication with good understanding and team leadership. Collaborative with relentless work ethic. Performance-oriented Sales Leader offering exceptional record of achievement over 6-year career.
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
CEO/ Commercial Manager
Valentina Saldaña Mantenciones Generales E.I.R.L.
01.2019 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Negotiated product prices by collaborating with vendors and developers.
- Loaded, unloaded and moved material to and from storage and production areas.
Receptionist
De Blasis B&B
01.2018 - 04.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Help coordinate housekeeping and guide guests on different tours and tourist activities in Santiago and its surroundings.
- Resolved customer problems and complaints.
Passenger Service Agent
LATAM Airlines S.A.
01.2017 - 03.2017
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Resolved passenger issues with empathetic communication and effective problem-solving techniques.
- Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
Retail Salesperson
Tricot S.A.
03.2015 - 01.2016
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Enhanced store appearance by maintaining attractive merchandise displays and ensuring a clean, welcoming environment for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
Graduate - Tourism Management
DUOC UC
Santiago, Chile07.2018
High School Diploma -
Liceo Comercial Talagante
Talagante, Chile11.2013
Skills
- Effective Decision Making
- Operational Excellence
- Customer Focus
- Strategic Visioning
- Financial Administration
- Client Relationship Building
Hobbies
Photography: I'm enthusiastic about the science of light capture, the technology of each camera and even more so if it is an analog camera.
Traveling: Enjoy learning about different cultures and languages.
Driving: I don´t know if this can be considered as a hobby, but if there is something that brings me peace and joy, is driving.
Languages
Spanish
Bilingual or Proficient (C2)
English
Intermediate (B1)
Relevantskills
Microsoft Word Office, Excel, Power Point.
Timeline
CEO/ Commercial Manager
Valentina Saldaña Mantenciones Generales E.I.R.L.
01.2019 - Current
Receptionist
De Blasis B&B
01.2018 - 04.2018
Passenger Service Agent
LATAM Airlines S.A.
01.2017 - 03.2017
Retail Salesperson
Tricot S.A.
03.2015 - 01.2016
Graduate - Tourism Management
DUOC UC
High School Diploma -
Liceo Comercial Talagante
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