Summary
Overview
Work History
Education
Skills
Software
Timeline
Hi, I’m

Victor Omar Olivares Illanes

Conductor Profesional
Santiago

Summary

Background includes handling both passenger and freight needs. Proficient in routine procedures, customer service needs and emergency response. Well-versed in inspecting switches, performing yard movements and diagnosing minor equipment issues. Solution-oriented problem-solver with skills in taking reports and keeping detailed records of regular and emergency situations. Stays alert and focused in emergency situations and makes logical decisions to promote personal and employee safety.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Highly communicative Dispatcher with enthusiasm for every task. Multilingual and willing to take on lots of responsibility. Pursuing a dispatch role handling a multitude of tasks and facilitating action.

Polished Dispatcher with fantastic customer service and collaboration skills. Bilingual and effective in high-stress environments. Known for thriving under pressure and maintaining professionalism.

Knowledgeable Transportation and Distribution professional with exemplary skills in customer service, scheduling and time management. Dedicated leader with team-oriented mentality. Proven history of adaptability and resourceful problem-solving. Efficient Dispatcher with substantial experience in managing fleet and personnel operations. Proven track record of effectively coordinating staff and resources for seamless communication. Strong problem-solving skills and commitment to promptly resolving issues.

Overview

17
years of professional experience
2
years of post-secondary education
2
Languages

Work History

Petroflex
Santiago

Freight Conductor
12.2021 - Current

Job overview

  • Worked closely with customers to effectively resolve issues and complaints.
  • Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Coordinated dispatching of drivers to accomplish daily delivery requirements.
  • Monitored and tracked status of shipments in transit to confirm on-time delivery.
  • Provided training and guidance to new dispatchers.
  • Tracked and monitored vehicle performance and maintenance.
  • I know how work under pressure.
  • I comply with the orders they give me

municipalidad de vitacura
santiago

Jefe De Seguridad
06.2016 - 10.2020

Job overview

  • Excellent communication skills, both verbal and written.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Learned and adapted quickly to new technology and software applications.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Self-motivated, with a strong sense of personal responsibility.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Developed strong communication and organizational skills through working on group projects.
  • Gained strong leadership skills by managing projects from start to finish.
  • Worked effectively in fast-paced environments.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.

municipalidad de providencia
santiago

Aseo Y Ornato
06.2006 - 08.2015

Job overview

  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Learned and adapted quickly to new technology and software applications.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Paid attention to detail while completing assignments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Developed strong communication and organizational skills through working on group projects.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked well in a team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Delivered services to customer locations within specific timeframes.

Education

Liceo Juan Mackenna Orrelly
Santiago Chile

High School Diploma
05.2001

University Overview

Icap
Santiago Chile

GED
08.2008 - 09.2009

University Overview

Incasep
Santiago Chile

GED
09.2008 - 10.2009

University Overview

Skills

    Compañerismo

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Software

Amplio manejo de software

Timeline

Freight Conductor
Petroflex
12.2021 - Current
Jefe De Seguridad
municipalidad de vitacura
06.2016 - 10.2020
Incasep
GED
09.2008 - 10.2009
Icap
GED
08.2008 - 09.2009
Aseo Y Ornato
municipalidad de providencia
06.2006 - 08.2015
Liceo Juan Mackenna Orrelly
High School Diploma
05.2001
Victor Omar Olivares Illanes Conductor Profesional