Summary
Overview
Work History
Education
Skills
Software
bycicle, trekking
Timeline
OfficeManager
Washington Hernan Guzman Saldias

Washington Hernan Guzman Saldias

Electromechanical Tecnician
Santiago

Summary

Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

36
36
years of professional experience
7
7
years of post-secondary education
1
1
Language

Work History

General Manager

Ingeca
Valencia
01.1993 - 05.2019
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee evaluations, and contract details.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Developed and implemented strategies to increase sales and profitability.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Trained and guided team members to maintain high productivity and performance metrics.

Sales Representative

Honeywell
Caracas
03.1984 - 12.1990
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Quoted prices, credit terms and other bid specifications.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Built relationships with customers and community to promote long term business growth.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Presented professional image consistent with company's brand values.
  • Negotiated prices, terms of sales and service agreements.
  • Developed and maintained strong working relationships with professionals within assigned territory.

Maintenance Superintendent

Venergia c.a.
Caracas
01.1982 - 10.1984
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Created and implemented maintenance program to optimize operational efficiency and reduce downtime.
  • Procured pricing information from various vendors to support cost-effective purchasing.
  • Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
  • Supervised 8 employees and scheduled shifts.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Adjusted machine settings to maximize performance and equipment longevity.

Education

Associate of Applied Science - Electromechanic Tecnician

Inacap
Santiago,Chile
03.1975 - 12.1977

Business Administration

Universidad De Carabobo
Valencia ,Venezuela
03.1982 - 12.1985

Skills

Electrical and Plumbing Installations

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Software

Ketchup, Windows office

bycicle, trekking

I enjoy riding my bycicle and senderism on weekends

Timeline

General Manager

Ingeca
01.1993 - 05.2019

Sales Representative

Honeywell
03.1984 - 12.1990

Business Administration

Universidad De Carabobo
03.1982 - 12.1985

Maintenance Superintendent

Venergia c.a.
01.1982 - 10.1984

Associate of Applied Science - Electromechanic Tecnician

Inacap
03.1975 - 12.1977

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Washington Hernan Guzman SaldiasElectromechanical Tecnician