William Antonio Sanchez Gonzalez
Santiago
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership.
Overview
16
16
years of professional experience
Work History
Founder CEO
Valleytech Comercial Chile Ltda
11.2020 - Current
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Identified business development challenges and customer concerns for proactive resolution.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Initiated strategy to drive company growth and increase market share and profitability.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Store Manager
Master Churros
11.2016 - 08.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Computer Maintenance Technician
WSTECHNOLOGY
07.2015 - 09.2016
- Installed, configured and maintained computer systems and network connections.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Configured and tested new software and hardware.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
Founder CEO
WSTECHNOLOGY
02.2008 - 08.2016
- Monitored online feedback provided by customers regarding services and products to identify points for improvement.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Created and maintained corporate website content with accurate prices, products and contact information.
- Created and managed budgets to maximize brand reach and engagement.
- Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed logistics assets for timely and cost-effective delivery of cargoes.
- Supervised logistics functions and operations.
Education
Bachelor of Engineering - Computer Engineering
Universidad Privada Dr. Rafael Belloso Chacín
Maracaibo, Venezuela01.2015
Skills
- Operations Management
- Marketing
- Business Administration
- Succession Planning
- Contract Management
- Organizational Structuring
- Financial Management
- Entrepreneurial and Innovative
- Goal Setting
- Client Engagement
Timeline
Founder CEO
Valleytech Comercial Chile Ltda
11.2020 - Current
Store Manager
Master Churros
11.2016 - 08.2020
Computer Maintenance Technician
WSTECHNOLOGY
07.2015 - 09.2016
Founder CEO
WSTECHNOLOGY
02.2008 - 08.2016
Bachelor of Engineering - Computer Engineering
Universidad Privada Dr. Rafael Belloso Chacín
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