William Antonio Sanchez Gonzalez
Santiago
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership.
Overview
16
16
years of professional experience
Work History
Founder CEO
Valleytech Comercial Chile Ltda
Santiago, Chile
11.2020 - Current
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
- Identified business development challenges and customer concerns for proactive resolution.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Initiated strategy to drive company growth and increase market share and profitability.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Store Manager
Master Churros
Santiago, Chile
11.2016 - 08.2020
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Computer Maintenance Technician
WSTECHNOLOGY
Maracaibo, Venezuela
07.2015 - 09.2016
- Installed, configured and maintained computer systems and network connections.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Configured and tested new software and hardware.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
Founder CEO
WSTECHNOLOGY
Maracaibo, Venezuela
02.2008 - 08.2016
- Monitored online feedback provided by customers regarding services and products to identify points for improvement.
- Secured sufficient funds to cover business obligations by tracking expenses and budgeting accurately.
- Created and maintained corporate website content with accurate prices, products and contact information.
- Created and managed budgets to maximize brand reach and engagement.
- Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Managed logistics assets for timely and cost-effective delivery of cargoes.
- Supervised logistics functions and operations.
Education
Bachelor of Engineering - Computer Engineering
Universidad Privada Dr. Rafael Belloso Chacín
Maracaibo, Venezuela01.2015
Skills
- Operations Management
- Marketing
- Business Administration
- Succession Planning
- Contract Management
- Organizational Structuring
- Financial Management
- Entrepreneurial and Innovative
- Goal Setting
- Client Engagement
Timeline
Founder CEO
Valleytech Comercial Chile Ltda
11.2020 - Current
Store Manager
Master Churros
11.2016 - 08.2020
Computer Maintenance Technician
WSTECHNOLOGY
07.2015 - 09.2016
Founder CEO
WSTECHNOLOGY
02.2008 - 08.2016
Bachelor of Engineering - Computer Engineering
Universidad Privada Dr. Rafael Belloso Chacín