COMPROMISE, EASYGOING PERSON
WILLIAMS CASTILLO
IT SPECIALIST - PSYCHOLOGIST - INTERNATIONAL BUSINESS DIPLOMA
SANTIAGO
Overview
32
32
years of professional experience
12
12
years of post-secondary education
1
1
Language
Work History
Logistics Specialist
SSC SPACE CHILE S.A.
SANTIAGO
08.2008 - Current
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Researched issues and assessed inefficiencies within supply chain using [Software] to devise solutions and improve performance.
- Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Provided customers with status updates for tracked packages.
- Issued timely and accurate responses to both internal and external inquiries.
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Used in-house tracking system to schedule shipments of goods to customer warehouses.
- Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
- Prepared timely rate estimates and strategic bid packages.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
- Tracked and managed transfer paperwork such as packing lists.
- Achieved team goals by guiding employees in coordinating and deploying best practices.
- Validated inventory levels and updated systems using handheld devices.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Built long-term relationships due to prompt and courteous service.
- Detected and resolved multifaceted issues related to business direction and operations.
- Reviewed pricing structures and conducted negotiations to obtain favorable rates and conditions.
Contract Warehousing Officer
CENTRO DE ESTUDIOS ESPACIALES CEE
SANTIAGO
11.2003 - 07.2008
- Oversaw, supervised and directed warehouse workers to achieve performance targets.
- Checked physical inventory through regular cycle counts and conducted full audits to trace and correct discrepancies.
- Coordinated workflows for successful warehouse and distribution operations.
- Monitored stock levels and placed new orders to maintain optimal values.
- Maintained current inventory tracking information using warehouse management system.
- Enforced workplace safety requirements for forklifts and other material handling equipment.
- Supervised receiving, stocking and shipment in high-volume warehouse environment.
- Organized logistics to consistently meet deadlines with minimal expense.
- Improved warehouse operations by identifying and addressing problems impacting service delivery.
- Trained and mentored warehouse team members to take on different positions.
- Conducted research to address shipping errors and packaging mistakes.
- Sorted and delivered materials to different work areas and staff.
- Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Inspected incoming and outgoing shipments to identify discrepancies with records.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Processed required paperwork to expedite handling of shipped and received goods.
- Partnered with representatives from different carriers to arrange materials shipments.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
IT Specialist
COMTEL S.A.
VIÑA DEL MAR
03.1992 - 12.2002
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Configured hardware, devices, and software to set up work stations for employees.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Monitored systems in operation and input commands to troubleshoot areas.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Patched software and installed new versions to eliminate security problems and protect data.
- Rolled out software updates and applied server patches to thwart threats from penetrating networks.
- Explained technical information in clear terms to promote better understanding for non-technical users.
Education
Bachelor of Science - Computer And Information Sciences
UNIVERSIDAD DE ACONCAGUA
SANTIAGO 03.1986 - 12.1990
Associate of Applied Science - Clinical Psychology
UNIVERSIDAD DE LAS AMERICAS
SANTIAGO 03.2006 - 12.2012
No Degree - International Business
UNIVERSIDAD DE CHILE
SANTIAGO 05.2001 -
No Degree - COMPUTER ASSEMBLY & ARCHITECTURE PC
UNIVERSIDAD TECNICA FEDERICO SANTA MARIA
VIÑA DEL MAR 05.2001 -
Skills
Inventory restocking
Validating supplies
Shipment coordinating
Overseeing deliveries
Software
Interests
ALWAYS LEARN EVERYTHING
SAILING
I AM IN A BRTHERHOOD CALLED hERMANDAD DE LA COSTA, IN THIS INSTITUCION WE SHARE THE LOVE FOR THE SEAS AN PRACTICING THE SAILING TROUGH ALL THE CHILEAN COAST
Timeline
Logistics Specialist
SSC SPACE CHILE S.A.
08.2008 - Current
Associate of Applied Science - Clinical Psychology
UNIVERSIDAD DE LAS AMERICAS
03.2006 - 12.2012
Contract Warehousing Officer
CENTRO DE ESTUDIOS ESPACIALES CEE
11.2003 - 07.2008
No Degree - International Business
UNIVERSIDAD DE CHILE
05.2001 -
No Degree - COMPUTER ASSEMBLY & ARCHITECTURE PC
UNIVERSIDAD TECNICA FEDERICO SANTA MARIA
05.2001 -
IT Specialist
COMTEL S.A.
03.1992 - 12.2002
Bachelor of Science - Computer And Information Sciences
UNIVERSIDAD DE ACONCAGUA
03.1986 - 12.1990