CRISTOBAL MORALES OCANA
Santiago
Summary
Professional in the business administration field, specialized in economics. Studied in the US as a student- athlete part of the men's soccer team, where I shared with people and cultures from all over the world. I developed as an independent person, studying, training and working at the same time. My strong development on working hard in a team, and my sacrifice to achieve goals by pushing myself into tough situations, have made me be prepared to jump into the business world.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Home Appeal
05.2024 - 08.2024
- Assisted lead painter in completing projects on time through efficient task prioritization and teamwork.
- Provided impeccable customer service, addressing client concerns and explaining painting processes when necessary to ensure satisfaction with results.
- 30+ satisfied clients
Internship Student
Tusculum University Cafeteria
01.2023 - 08.2023
- Improved efficiency in inventory management by conducting regular audits, reconciling discrepancies, and implementing corrective measures when necessary.
- Maintained office supply inventory and ordered new supplies when needed.
Internship
Comercial Dual Ltda
05.2022 - 08.2022
- Enabled more organized inventory system by cataloging company assets.
- Generated reports detailing findings and recommendations.
- Evaluated customer needs and feedback to drive product and service improvements.
E-commerce Pick-up Specialist
Decathlon
09.2021 - 11.2021
- Efficiently managed in-store order fulfillment by coordinating with the online sales system to prepare and distribute customer purchases.
- Oversaw inventory and order administration within the pick-up department, maintaining organized records and optimizing product handling.
- Provided exceptional customer service by addressing client inquiries and troubleshooting order issues. Managed approximately 25+ customers per day
Education
Bachelor of Science - Business Administration, Economics Concentration
Tusculum University
Greeneville, TN05-2024
Skills
- Advanced Microsoft Office (Excel, Word, PPT)
- Immediate adaptability
- Teamwork
- Proactive
- Customer and client relations
- Data organization
Languages
- Spanish (native)
- English (fluent)
- Portuguese (intermediate)
Extracurricular Activities and Volunteering
- Dropshipping training course
- Captain of the Men's soccer team
- Business and Economics tutor
- Co-founder of the Internationals Club
- Soccer coaching camps
- Volunteering at UT football games
- Old oak festival volunteering
Timeline
Administrative Assistant
Home Appeal
05.2024 - 08.2024
Internship Student
Tusculum University Cafeteria
01.2023 - 08.2023
Internship
Comercial Dual Ltda
05.2022 - 08.2022
E-commerce Pick-up Specialist
Decathlon
09.2021 - 11.2021
Bachelor of Science - Business Administration, Economics Concentration
Tusculum University
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